WARRANTY INFORMATION

Equus offers a comprehensive range of warranty and support services specifically designed for our channel partners. Not only do they help you keep your customers' IT infrastructure up and running, they help you run a more efficient and profitable service business.

All systems are shipped with a minimum one-year standard warranty, which includes parts repair or replacement. Labor costs are covered when serviced by Equus personnel at one of our facilities.

For additional peace of mind, you can choose a three-year Extended warranty. These competitively priced options extend the service coverage for an additional two years beyond the term of the standard warranty.

Give your customers peace of mind with on-site warranties while choosing the plan that fits your business model. Reimbursed On-Site pays you for the services you provide your customers. With Full-Service On-Site, we provide nationwide coverage for you - from diagnostics to dispatch. Most Full Service repairs are completed in one business day.

Ultimate flexibility is available through Combination warranties. Year-one is covered per the terms of the selected Reimbursed or Full Service On-Site warranty while the second and third year extensions are covered by the Standard warranty terms.

Rest easy knowing that your service request goes to the front of the line at our National Service and Repair Center (NSRC) for expedited processing. Most Express warranty notebooks are repaired and shipped out within 24 hours of receipt. No-Fault warranties cover unintended drops, spills, surges and other unintentional damage to Nobilis notebooks and are available in combination with three-year mail-in and express warranties. Please see specific warranties for details.