WARRANTY INFORMATION

Equus offers a comprehensive range of warranty and support services specifically designed for our channel partners. Not only do they help you keep your customers' IT infrastructure up and running, they help you run a more efficient and profitable service business.

 

STANDARD WARRANTIES

All systems are shipped with a minimum one-year standard warranty, which includes parts repair or replacement. Labor costs are covered when serviced by Equus personnel at one of our facilities.

 

EXTENDED WARRANTIES

For additional peace of mind, you can choose a three-year Extended warranty. These competitively priced options extend the service coverage for an additional two years beyond the term of the standard warranty.

 

ON-SITE WARRANTIES - REIMBURSED & FULL SERVICE

Give your customers peace of mind with on-site warranties while choosing the plan that fits your business model. Reimbursed On-Site pays you for the services you provide your customers. With Full-Service On-Site, we provide nationwide coverage for you - from diagnostics to dispatch. Most Full Service repairs are completed in one business day.

 

COMBINATION WARRANTIES

Ultimate flexibility is available through Combination warranties. Year-one is covered per the terms of the selected Reimbursed or Full Service On-Site warranty while the second and third year extensions are covered by the Standard warranty terms.

 

EXPRESS & NO-FAULT NOTEBOOK WARRANTIES

Rest easy knowing that your service request goes to the front of the line at our National Service and Repair Center (NSRC) for expedited processing. Most Express warranty notebooks are repaired and shipped out within 24 hours of receipt. No-Fault warranties cover unintended drops, spills, surges and other unintentional damage to Nobilis notebooks and are available in combination with three-year mail-in and express warranties. Please see specific warranties for details.

 

 

  DESKTOP MINI-PC ALL-IN-ONE NOTEBOOK
Standard WR0018 WR7201 WR9005
Extended WR0008 WR7203 WR9006
Reimbursed
Standard WR9101 WR9021
Extended WR9103 WR0021 WR9023
No-Fault WR9018
Full Service
Standard WR9401 WR9031
Extended WR9403 WR0022 WR9033
No-Fault WR9019
Combination
Reimbursed WR9104
Full Service WR9105
Notebook Mail-In
Standard WR9011
Extended WR9013
No-Fault WR9016
Notebook Express
Standard WR9012
Extended WR9014
No-Fault WR9017

 

  SERVER
BASE
SERVER
MID
SERVER
ENTERPRISE
STORAGE
BASE
STORAGE
MID
STORAGE
ENTERPRISE
Standard WR0018 WR0018 WR0018 WR0018 WR0018 WR0018
Extended WR8433 WR8533 WR8633 WR8133 WR8233 WR8333
Reimbursed
Standard
Extended WR8443 WR8543 WR8643 WR8143 WR8243 WR8343
No-Fault
Full Service
Standard
Extended WR8453 WR8553 WR8653 WR8153 WR8253 WR8353
No-Fault
Combination
Reimbursed WR8446 WR8446 WR8646 WR8146 WR8246 WR8346
Full Service WR8453 WR8556 WR8656 WR8156 WR8256 WR8356
Miscellaneous GUIDE PARTS CRT LCD PIXEL